1Definitions
Throughout these Terms and Conditions, the following words and phrases carry specific meanings:
- "365jlpg," "we," "us," "our" refers to the operator of the 365jlpg platform accessible at https://365jlpg.best.
- "Member," "you," "your" refers to any person who has registered an account on the 365jlpg platform.
- "Platform" refers to the 365jlpg website, mobile interface, and all associated services including live casino, sports betting, poker, sabong, and esports betting.
- "Account" refers to the personal account created by a Member upon successful registration.
- "PHP Wallet" refers to the Philippine Peso balance held within a Member's 365jlpg account.
- "Wager" or "Bet" refers to any real-money stake placed on a game outcome or sporting event through the 365jlpg platform.
- "Bonus Funds" refers to non-cashable promotional credits credited to an account subject to wagering requirements.
- "Restricted Jurisdiction" refers to any country or region from which access to and use of 365jlpg is prohibited under these Terms or applicable law.
2Eligibility and Registration
2.1 Age Requirement
You must be at least 18 years of age to register and use the 365jlpg platform. By completing registration, you confirm that you meet this requirement. 365jlpg reserves the right to request proof of age at any time. Accounts found to belong to persons under 18 will be suspended immediately and all balances forfeited in accordance with applicable regulations.
2.2 Jurisdiction
365jlpg is operated for the Philippine market and is intended for use by persons located in jurisdictions where online gaming is legally permitted. It is your sole responsibility to determine whether your use of the platform complies with the laws of your jurisdiction. Persons located in Restricted Jurisdictions are prohibited from registering or using the platform.
2.3 One Account Per Person
Each Member is permitted to hold a single 365jlpg account. Registering multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes grounds for permanent suspension of all associated accounts and forfeiture of all balances. If you believe you may have registered a duplicate account, contact the 365jlpg support team immediately.
2.4 Accurate Information
You must provide accurate, current, and complete information at registration and update your account details if they change. 365jlpg will use the information you provide for identity verification, payment processing, and compliance obligations. Providing false information is a material breach of these Terms.
Identity verification (KYC) is required before withdrawals are activated. This typically involves submitting a valid government-issued ID and, in some cases, proof of payment method ownership.
3Account Management
3.1 Account Security
You are fully responsible for maintaining the confidentiality of your 365jlpg login credentials. You must not share your username, password, or one-time passcodes with any third party. 365jlpg will never ask for your password through any channel including support chat, email, or phone. Any activity conducted using your login credentials will be treated as authorised by you.
3.2 Unauthorised Access
If you suspect unauthorised access to your 365jlpg account, contact our support team immediately through Live Chat or the email address listed in Section 14. We will investigate and take appropriate action, which may include temporarily freezing the account pending verification.
3.3 Account Inactivity
An account that has not had any login activity for a continuous period of 12 months may be classified as inactive. 365jlpg may apply an administrative maintenance fee to inactive accounts in accordance with the schedule published in the platform cashier. Members will be notified by email at the registered address before any fee is applied. Logging in to the account resets the inactivity period.
3.4 Closing Your Account
You may request to close your 365jlpg account at any time by contacting support. Before closure is processed, any pending withdrawals will be settled and your remaining PHP Wallet balance will be returned via your registered payment method, subject to standard identity verification. Accounts closed under self-exclusion are subject to the terms in Section 8.
4Deposits and Withdrawals
4.1 Accepted Payment Methods
365jlpg accepts deposits and processes withdrawals in Philippine Peso (PHP) through the following payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, BDO, BPI, UnionBank online banking, and Visa/Mastercard bank cards. The availability of specific payment methods may change and will be reflected in the platform cashier at any given time.
4.2 Minimum Deposits
The minimum deposit amount at 365jlpg varies by payment method and is displayed in the cashier at the time of deposit. No deposit processing fee is charged by 365jlpg on standard deposits. Your bank or e-wallet provider may impose their own charges, which are outside our control.
4.3 Withdrawal Processing
Withdrawal requests are processed to the same payment method used for the corresponding deposit where technically possible. The minimum withdrawal amount is ₱200 unless otherwise stated. Standard withdrawal requests are processed within 15 minutes for GCash and Maya. Bank transfer withdrawals may take up to one banking day. Withdrawal requests submitted during peak periods or subject to additional verification may take longer. 365jlpg does not charge withdrawal processing fees for standard requests.
4.4 Identity Verification for Withdrawals
Identity verification (KYC) must be completed before your first withdrawal is processed. 365jlpg may request additional verification for large withdrawals or as part of routine compliance checks. Delays caused by incomplete or pending verification are not the responsibility of 365jlpg.
4.5 Own Funds Only
You may only deposit funds that are legally yours and originate from a payment method registered in your own name. Depositing funds on behalf of another person, or using payment methods belonging to others, is prohibited and may be treated as evidence of fraud.
365jlpg does not accept deposits made using funds obtained through illegal means. We operate anti-money laundering controls and are required to report suspicious transactions to relevant authorities.
5Bonuses and Promotions
5.1 General Bonus Terms
365jlpg offers bonuses and promotions to eligible Members from time to time. Each promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts. These specific terms are published alongside each promotion in the 365jlpg promotions section.
5.2 Wagering Requirements
Bonus Funds credited to your account are subject to wagering requirements before they can be converted to withdrawable funds. The wagering requirement multiplier and any game contribution rates applicable to your bonus are stated in the relevant promotion terms. Wagers placed on live casino baccarat, roulette, blackjack, and sicbo may contribute at different rates than slot games — refer to the specific promotion for the exact contribution table.
5.3 One Bonus Per Promotion
Each 365jlpg promotion is available to each eligible Member once unless explicitly stated otherwise. Creating multiple accounts to claim a bonus more than once constitutes a serious breach of these Terms and will result in permanent account suspension and forfeiture of all bonus and real-money balances.
5.4 Bonus Abuse
365jlpg reserves the right to withhold, cancel, or reverse any bonus payment where there is reasonable suspicion that the bonus has been claimed through abusive behaviour, collusion, use of automated systems, or any strategy designed to exploit bonus mechanics without genuine playing intent. Where abuse is confirmed, associated accounts may be suspended and real-money balances reviewed.
5.5 Refer a Friend
The 365jlpg Refer a Friend programme is subject to its own published terms available on the Refer a Friend page. Referrals must be genuine — referring fictitious or duplicate accounts is treated as bonus abuse under Section 5.4.
6Betting and Gaming Rules
6.1 Acceptance of Wagers
All wagers placed on the 365jlpg platform are accepted at the odds or payout ratios displayed at the time of bet confirmation. Once a wager is confirmed on your bet slip and the confirmation notification is received, it is final and cannot be reversed except in the circumstances described in Section 6.4.
6.2 Minimum and Maximum Stakes
Minimum and maximum stake limits apply to all wagering at 365jlpg and are displayed in the betting interface before placement. 365jlpg reserves the right to adjust stake limits for individual accounts or specific markets at any time, including imposing lower maximum limits on accounts where patterns of suspicious activity are detected.
6.3 Errors and Obvious Mistakes
If a price, market, or game outcome is displayed due to a technical error, data feed error, or manifest mistake, 365jlpg reserves the right to void affected wagers and return stakes. This includes situations where odds are clearly incorrect relative to prevailing market rates. We will notify affected Members and process stake refunds promptly.
6.4 Postponed and Cancelled Events
For sports betting markets: if a covered event is postponed and does not commence within 24 hours of the originally scheduled start time, all pre-match bets will be voided and stakes returned. Bets already in-play at the time of abandonment will be settled based on the score or outcome at the point of abandonment unless the specific sport rules state otherwise. Event-specific rules take precedence over these general guidelines.
6.5 Live Casino Settlement
Live casino game outcomes are determined by the physical actions of dealers at third-party studio facilities and are final as confirmed by the studio provider. 365jlpg is not responsible for network disconnections during live sessions; game outcomes are recorded server-side and will be reflected in your PHP Wallet upon reconnection.
7Prohibited Conduct
The following activities are strictly prohibited on the 365jlpg platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
- Registering more than one account or assisting others in doing so.
- Providing false, misleading, or unverifiable personal information during registration or verification.
- Using the platform if you are under 18 years of age or located in a Restricted Jurisdiction.
- Using any software, bot, script, or automated system to interact with the platform in a way not intended for natural human play.
- Exploiting software bugs, errors, or technical glitches for financial gain without reporting them to 365jlpg.
- Colluding with other Members or third parties to manipulate game outcomes or betting markets.
- Engaging in or facilitating any form of money laundering, fraud, or criminal activity through the platform.
- Depositing funds from payment methods not registered in your own name.
- Attempting to reverse, dispute, or charge back a deposit after receiving services or winnings associated with that deposit (known as "chargeback fraud").
- Harassing, threatening, or abusing 365jlpg staff or other Members through any communication channel.
8Responsible Gaming
8.1 Our Commitment
365jlpg is committed to promoting responsible gaming and minimising the risk of problem gambling among its Members. We provide tools that allow Members to control their gaming activity, and we actively encourage their use from the moment an account is created.
8.2 Available Tools
The following responsible gaming tools are available to all 365jlpg Members through the account settings dashboard:
- Deposit Limits: Set daily, weekly, or monthly deposit caps. Limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling period.
- Session Time Reminders: Receive automated alerts after a configured period of continuous play.
- Loss Limits: Cap the amount you can lose within a defined period.
- Cooling-Off Period: Temporarily suspend your account for a period between 1 day and 6 weeks. The account cannot be reactivated during this period.
- Self-Exclusion: Permanently exclude yourself from the 365jlpg platform. Self-exclusion takes effect immediately and cannot be reversed for a minimum of 6 months. Contact support to initiate self-exclusion.
8.3 Minor Protection
If you share a device with minors, it is your responsibility to ensure they cannot access the 365jlpg platform or your account. We recommend using device-level parental controls and never saving your login credentials on shared devices.
Full guidance on responsible gaming tools and external support organisations is available on the Responsible Gaming page.
9Privacy and Data
365jlpg collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
Key points relevant to your use of 365jlpg:
- Your personal data is used to operate the platform, verify your identity, process payments, prevent fraud, and comply with licensing obligations.
- 365jlpg does not sell your personal data to third parties for marketing purposes.
- You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory retention requirements.
- Transactional data including bet history, deposit and withdrawal records, and session logs are retained for the periods required by applicable regulations.
10Limitation of Liability
To the fullest extent permitted by applicable law, 365jlpg's liability to any Member arising from use of the platform — whether in contract, tort, or otherwise — is limited to the amount deposited by the Member in the 12 months preceding the event giving rise to the claim.
365jlpg is not liable for:
- Loss of profits, revenue, or anticipated savings arising from use of or inability to use the platform.
- Service interruptions, platform downtime, or technical failures outside our reasonable control, including telecommunications failures and third-party infrastructure issues.
- Delays in withdrawal processing attributable to your bank, e-wallet provider, or to pending identity verification you have not completed.
- Loss or damage resulting from your failure to secure your login credentials.
- The accuracy of real-time odds, scores, or statistics displayed on the platform, which are sourced from third-party data providers.
Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for fraud or wilful misconduct by 365jlpg.
11Suspension and Termination
11.1 Suspension by 365jlpg
365jlpg reserves the right to suspend or restrict your account at any time without prior notice if we have reasonable grounds to believe you have breached these Terms, engaged in prohibited conduct, or if required by law or our licensing authority. During a suspension, access to account funds may be restricted pending investigation.
11.2 Termination for Cause
Where a serious breach of these Terms is confirmed — including identity fraud, chargeback abuse, bonus fraud, or use of automated betting systems — 365jlpg may terminate the account permanently and forfeit some or all of the balance in accordance with applicable regulations. You will be notified of the termination and the basis for it except where doing so would compromise an ongoing investigation or legal obligation.
11.3 Balance Return on Legitimate Termination
Where an account is suspended or terminated for reasons unrelated to Member misconduct — for example, the withdrawal of a product from the Philippine market — any real-money balance in the PHP Wallet will be returned to you via your registered payment method after identity verification.
12Amendments to These Terms
365jlpg may amend these Terms and Conditions from time to time. Where a material change is made, we will notify registered Members via the email address on their account at least 7 days before the change takes effect. For non-material changes — such as corrections of typographical errors or clarifications that do not alter the substance of any provision — we may update the Terms without prior notice.
Your continued use of the 365jlpg platform after an amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you should stop using the platform and request account closure before the effective date.
13Governing Law and Disputes
These Terms and Conditions are governed by and construed in accordance with applicable law. In the event of a dispute between you and 365jlpg arising from these Terms or your use of the platform, we encourage you to contact our support team in the first instance so that we can attempt to resolve the matter directly.
If a dispute cannot be resolved through direct communication with the 365jlpg support team within 30 days, you may refer the matter to the relevant dispute resolution body applicable under the platform's licensing jurisdiction. The decision of the dispute resolution process will be final and binding on both parties.
For account or payment disputes, always contact the 365jlpg support team first. Most issues are resolved at this stage without requiring formal proceedings.
14Contact Information
If you have questions about these Terms and Conditions or need to raise a concern about your 365jlpg account, please contact us through the following channels:
- Live Chat: Available 24/7 from your account dashboard
- Email: support@365jlpg.best
- Viber & Telegram: Via the official 365jlpg support handles
- Facebook Messenger: Via the official 365jlpg Facebook page
Our support team is available in both English and Filipino. For responsible gaming requests including self-exclusion, please use Live Chat or email marked "Responsible Gaming" in the subject line for priority handling.