Before you continue: By registering an account at 365jlpg, you confirm that you have read and understood this Privacy Policy. We collect only the data we need to operate the platform, verify your identity, process your payments, and comply with our licensing obligations. We do not sell your personal data to third parties for marketing purposes — full stop.

1Who We Are

This Privacy Policy applies to the online gaming platform operated under the brand name 365jlpg, accessible at https://365jlpg.best. When this Policy refers to "365jlpg," "we," "us," or "our," it means the operator of the 365jlpg platform in its capacity as the data controller responsible for your personal information.

365jlpg is a licensed online gaming platform serving the Philippine market. Our platform includes live casino games, sports betting (including volleyball and esports), poker, sabong, and associated services. All of these services involve the collection and use of personal data to some degree, and this Policy covers all of them.

If you have questions about how 365jlpg handles your personal data, you can contact us at any time using the details in Section 14.

2Personal Data We Collect

365jlpg collects different categories of personal data depending on how you interact with the platform. Here is a breakdown of what we collect and why each category is necessary:

Data Category Specific Examples Required?
Identity Data Full legal name, date of birth, nationality, government-issued ID number Yes — for KYC verification
Contact Data Email address, mobile number, Viber / Telegram handle Yes — for account communication
Financial Data GCash number, Maya account, bank account details, transaction amounts Yes — for deposits and withdrawals
Verification Documents Scanned government ID, selfie with ID, proof of payment method Yes — for identity verification
Gaming Activity Data Bet history, game sessions, wagering amounts, win/loss records Yes — for settlement and compliance
Technical Data IP address, device type, browser type, operating system, session duration Yes — for security and fraud prevention
Usage Data Pages visited, features used, time spent on platform sections No — analytics only, can be limited
Communication Data Support chat transcripts, email correspondence, feedback submissions No — support quality and records

365jlpg does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required by a regulatory authority in a specific circumstance, in which case you will be notified separately.

3How We Collect Your Data

3.1 Information You Provide Directly

The majority of the personal data 365jlpg holds about you comes directly from you — when you register an account, complete identity verification, make a deposit or withdrawal request, contact our support team, or participate in a promotion. You are always aware when you are providing this data because you are actively submitting it.

3.2 Information Collected Automatically

When you use the 365jlpg platform, certain technical data is collected automatically. This includes your IP address, the device and browser you are using, your session start and end times, and the features and games you access. This data is collected through server logs and, where applicable, through cookies described in Section 9.

3.3 Information from Third Parties

In some circumstances, 365jlpg receives personal data from third parties. This includes:

  • Identity verification results from our KYC provider when you submit documents for verification.
  • Payment transaction data from GCash, Maya, and bank partners confirming deposit and withdrawal processing.
  • Fraud and risk signals from third-party fraud detection services used to protect platform integrity.
  • Regulatory enquiries from licensing authorities as part of compliance oversight.

4Why We Use Your Personal Data

365jlpg uses personal data only for specific, documented purposes. We do not use your data for purposes incompatible with those stated here without first notifying you. The primary purposes for which your data is used at 365jlpg are:

  • Account creation and management: To register your account, authenticate your identity at login, and maintain accurate records associated with your membership.
  • Identity verification (KYC): To verify that you are who you say you are, that you meet age and eligibility requirements, and to comply with our licensing obligations to prevent underage gambling and financial crime.
  • Payment processing: To process deposits, settle winning bets, and execute withdrawal requests to your registered payment method in Philippine Peso.
  • Gaming and bet settlement: To record, process, and settle wagers placed on casino games, sports markets, poker, and sabong — and to maintain the bet history accessible from your account.
  • Fraud prevention and security: To detect and prevent fraudulent activity, account takeover attempts, and money laundering. This includes automated monitoring of transaction patterns and device fingerprinting.
  • Regulatory compliance: To meet our obligations under the terms of our gaming licence, including record-keeping, transaction monitoring, and cooperation with regulatory inquiries.
  • Customer support: To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality and accountability purposes.
  • Responsible gaming: To monitor for indicators of problem gambling behaviour and to administer responsible gaming tools such as deposit limits and self-exclusion requests.
  • Platform improvement: To analyse usage patterns in aggregate and improve the performance, design, and content of the 365jlpg platform. This analysis uses anonymised or aggregated data where possible.
  • Communications: To send you transactional notifications — deposit confirmations, withdrawal updates, bet settlement alerts — and, where you have opted in, promotional communications about offers relevant to your activity on the platform.

5Legal Basis for Processing

365jlpg processes your personal data under the following legal bases:

  • Contract performance: Processing necessary to deliver the services you have registered for — account management, bet settlement, payment processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws and our gaming licence — identity verification, transaction monitoring, record retention, and regulatory reporting.
  • Legitimate interests: Processing necessary for the legitimate business interests of 365jlpg where those interests are not overridden by your privacy rights — fraud detection, platform security, responsible gaming monitoring, and platform analytics.
  • Consent: Processing that depends on your agreement — optional marketing communications and non-essential analytics cookies. You can withdraw consent for these at any time without affecting your ability to use the platform.

6Data Sharing and Third Parties

6.1 Who We Share Data With

365jlpg shares personal data only with parties that have a legitimate need to access it in connection with the services we provide. We do not sell personal data to third parties. We do not share data with advertisers or marketing networks for the purpose of profiling or targeted advertising.

Categories of third parties with whom 365jlpg shares data include:

  • KYC and identity verification providers: To process the documents you submit for account verification. These providers receive only what is necessary to complete verification.
  • Payment processors: GCash, Maya, and banking partners receive the transaction data necessary to process deposits and withdrawals. They are subject to their own privacy policies and applicable financial regulations.
  • Game content providers: Live casino and game studio providers receive session data necessary to operate the games — your account identifier, bet amounts, and session outcomes. They do not receive your full personal profile.
  • Fraud detection services: Third-party fraud prevention tools receive technical signals — IP addresses, device identifiers, behavioural patterns — to assess risk without receiving your full identity data.
  • Regulatory and legal authorities: Gaming licensing authorities, law enforcement agencies, and courts may receive personal data where legally required. 365jlpg will comply with valid legal requests and will notify you where permitted by law.
  • IT infrastructure providers: Hosting, database, and security service providers operate systems that store platform data. These providers are bound by data processing agreements and may not use your data for their own purposes.

6.2 No Sale of Personal Data

365jlpg does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. If this practice ever changes, you will be notified in advance and given the opportunity to opt out before any such sharing begins.

All third-party service providers used by 365jlpg are contractually bound to process personal data only as instructed and to maintain appropriate security measures. We do not permit third parties to use your data for their own unrelated purposes.

7Data Retention

365jlpg keeps personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or our gaming licence. The following retention periods apply as a general guide:

  • Account and identity data: Retained for the duration of your active membership plus a minimum of 5 years after account closure, in compliance with anti-money laundering regulations.
  • Transaction and bet records: Retained for a minimum of 5 years after the date of each transaction, as required by financial regulations applicable to licensed gaming operators.
  • Support communications: Retained for 3 years after the date of the communication, for dispute resolution and quality purposes.
  • Technical and session logs: Retained for up to 12 months for security and fraud investigation purposes, after which they are deleted or anonymised.
  • Marketing consent records: Retained until you withdraw consent or for 3 years from the date of last platform activity, whichever is sooner.

When data is no longer required for its stated purpose and no legal retention obligation applies, 365jlpg deletes or irreversibly anonymises it.

8Data Security

365jlpg takes the security of your personal data seriously and maintains technical and organisational measures designed to protect it against unauthorised access, loss, alteration, and disclosure. Key security measures in place include:

  • End-to-end TLS encryption for all data transmitted between your device and the 365jlpg platform.
  • Encrypted storage of sensitive account and financial data at rest using industry-standard encryption protocols.
  • Role-based access controls limiting which 365jlpg staff can access specific categories of personal data.
  • Two-factor authentication options available to all Members for account login.
  • Regular security assessments and penetration testing of platform infrastructure.
  • Fraud monitoring systems that flag unusual account or transaction behaviour for review.

While we implement robust security measures, no online platform can guarantee absolute security. You play an important role in protecting your own data by using a strong, unique password for your 365jlpg account and not sharing your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact 365jlpg support immediately.

9Cookies and Tracking Technologies

9.1 What Cookies We Use

The 365jlpg platform uses cookies and similar technologies to operate correctly, maintain your session, and understand how the platform is used. Cookies are small data files stored on your device when you visit a website.

We use the following categories of cookies:

  • Strictly necessary cookies: Required for the platform to function. They maintain your login session, remember your language preference, and keep your bet slip populated during a session. These cannot be disabled without breaking the platform.
  • Functional cookies: Remember choices you have made — such as preferred game lobby view — to improve your experience. These are not required but improve usability.
  • Analytics cookies: Collect anonymised data about how different platform sections are used — which pages are visited most, where Members spend time, and which features are used. This data helps 365jlpg improve the platform. Analytics cookies can be declined without affecting your access to any games or features.
  • Security cookies: Used for fraud detection and bot prevention. These help protect the platform and your account from automated attacks.

9.2 Managing Cookies

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies at category level. Note that disabling strictly necessary cookies will prevent the 365jlpg platform from functioning correctly. A cookie preference centre is accessible from the platform footer.

10Your Privacy Rights

As a 365jlpg member, you have the following rights over your personal data. To exercise any of these rights, contact us using the details in Section 14. We will respond within 30 days of receiving a verified request.

Your Rights

Your Data Rights at 365jlpg

These rights apply to all personal data held by 365jlpg. Contact support to exercise any of them — we respond within 30 days.

Right of Access

You have the right to request a copy of the personal data 365jlpg holds about you. This includes your identity data, transaction records, bet history, and support communications. We will provide this in a readable format within 30 days of a verified request.

Right to Rectification

If any personal data 365jlpg holds about you is inaccurate or incomplete, you have the right to request correction. For account details such as contact information, you can update these directly in your account settings. For identity or verification data, contact support with the correct information.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent for consent-based processing. This right is subject to legal retention obligations — transaction and identity records required by our gaming licence cannot be deleted during the mandatory retention period.

Right to Restriction

You may request that 365jlpg restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved, or while we assess a request to object to processing. During restriction, your data is retained but not actively used.

Right to Data Portability

For data you have provided to 365jlpg on the basis of consent or contract performance, you may request that we provide it in a structured, machine-readable format. This allows you to transfer your data to another service if you choose. Contact support to make a portability request.

Right to Object

You may object to the processing of your personal data for purposes based on legitimate interests. You may also withdraw consent for optional marketing communications at any time by contacting support or using the unsubscribe option in any communication from 365jlpg. Withdrawal of marketing consent does not affect your account or any other service.

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Your Data, Your Control

Why 365jlpg Takes Your Privacy Seriously

When you deposit money at 365jlpg and use it to place bets, stream live casino games, or participate in a PVL sports betting market, you are trusting us with both your money and your personal information. We take both of those responsibilities seriously.

Filipino players interact with the 365jlpg platform on their phones, often through GCash or Maya accounts that are central to how they manage money in their daily lives. That connection between gaming and personal finance means data privacy is not abstract — it is directly relevant to your financial safety. Knowing that your GCash number, your transaction history, and your ID documents are handled carefully and securely matters.

This Privacy Policy is written to be readable, not to obscure what we do. If you have questions about any part of it, please ask. The 365jlpg support team can explain our data practices in plain language, in English or Filipino, 24 hours a day.

  • Data collected only for documented, necessary purposes
  • No sale of personal data to advertisers or third parties
  • TLS encryption for all data in transit
  • Encrypted storage for sensitive account and financial data
  • Your rights exercisable at any time via support

11Children's Privacy

The 365jlpg platform is strictly for persons aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a minor has registered an account on the platform, please contact us immediately at support@365jlpg.best. Any account found to belong to a minor will be suspended and associated data deleted in compliance with applicable law, except where retention is required by regulatory obligations related to the investigation.

If you share a device or mobile number with a minor, we strongly recommend enabling device-level parental controls and not saving your 365jlpg login credentials on shared devices.

12International Data Transfers

The personal data you provide to 365jlpg is primarily stored and processed within systems serving the Philippine market. However, some third-party service providers — including KYC verification partners, game content providers, and fraud detection services — may process data on servers located outside the Philippines.

Where personal data is transferred internationally, 365jlpg ensures that appropriate safeguards are in place. These include contractual obligations on the receiving party that require them to protect your data to a standard equivalent to that required under applicable Philippine data protection regulations. We will not transfer your personal data to jurisdictions that do not provide adequate protection without implementing specific contractual safeguards.

13Changes to This Privacy Policy

365jlpg may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When a material change is made — one that meaningfully affects how your personal data is collected, used, or shared — we will notify you via the email address registered to your account at least 14 days before the change takes effect.

For minor changes, such as clarifications or corrections that do not affect the substance of our data practices, we may update this Policy without prior notice. The "Last updated" date at the top of this page always reflects the date of the most recent revision. Continued use of the 365jlpg platform after a Policy update takes effect constitutes acceptance of the revised Policy. If you do not agree with a material change, you should stop using the platform before the effective date and may request account closure.

We recommend reviewing this Privacy Policy periodically. The most current version is always available at https://365jlpg.best/privacy-policy.

14How to Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 365jlpg team through any of the following channels:

  • Email (recommended for data requests): support@365jlpg.best — please use the subject line "Privacy Request" for data access, erasure, or portability requests so they are handled promptly.
  • Live Chat: Available 24/7 from your account dashboard for general privacy questions.
  • Viber & Telegram: Via the official 365jlpg support handles for urgent concerns.
  • Facebook Messenger: Via the official 365jlpg Facebook page.

We aim to respond to all privacy-related requests within 30 days. For complex requests requiring additional verification or involving large volumes of data, we may extend this period by up to 30 days and will notify you of the extension within the initial 30-day window.

Retention at a Glance

How Long 365jlpg Keeps Your Data

Retention periods at 365jlpg are set by a combination of our licensing obligations and what is genuinely necessary to operate the platform. We do not keep data longer than required.

Account & Identity Records5 years after closure
Transaction & Bet Records5 years after transaction
Support Communications3 years
Technical & Session Logs12 months
Marketing Consent Records3 years or last activity
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Privacy in Practice

How 365jlpg Protects Your Data Day to Day

Privacy commitments are easy to state — here is what they actually look like in practice at 365jlpg.

Encrypted Connections, Always

Every connection between your device and the 365jlpg platform is encrypted using TLS. Whether you are depositing via GCash, placing a live casino bet, or browsing the PVL betting lobby, your data travels over an encrypted connection that prevents interception by third parties.

KYC Data Handled Securely

When you submit your government-issued ID and selfie for 365jlpg identity verification, those documents are transmitted over encrypted channels directly to our KYC provider and are not stored indefinitely on 365jlpg servers beyond the regulatory retention requirement. Access is strictly limited to verification staff.

Payment Details Protected

365jlpg does not store full bank card details on its own servers. Card transactions are handled by PCI-DSS compliant payment processors. Your GCash and Maya details are stored in encrypted form and are only used for processing transactions in your name — never shared with third parties.

No Spam, No Sold Lists

365jlpg does not sell member contact details to marketing companies. If you opt in to promotional communications, they come only from 365jlpg and cover platform offers relevant to your activity. You can opt out at any time without it affecting your account, your withdrawal access, or any other service.

Fraud Monitoring Protects You Too

The automated fraud and risk monitoring systems at 365jlpg are designed to protect your account as much as they protect the platform. Unusual login locations, unexpected device changes, and atypical transaction patterns trigger alerts that can protect you from account takeover attempts before damage is done.

Support Chats Are Private

Support conversations with the 365jlpg team are stored securely and accessible only to authorised support staff for the purposes of resolving issues and maintaining service quality records. They are not shared externally and are deleted according to the retention schedule in Section 7 of this Policy.

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Questions About Your Data?

Talk to 365jlpg About Your Privacy

This Privacy Policy covers a lot of ground because data protection is genuinely complex — licensing obligations, payment processing, fraud prevention, and responsible gaming all involve personal data in different ways. If any part of it is unclear, the right approach is to ask us directly rather than assume.

The 365jlpg support team handles privacy questions in both English and Filipino every day. Whether you want to know what data we hold on you, whether you want to request a correction, or whether you simply want to understand why a specific piece of information is collected — reach out through Live Chat, email, or Telegram.

You can also review our Terms and Conditions, which covers the rules governing your account and our services, and our Responsible Gaming page for information on how we use data in the context of player protection.

Join 365jlpg — Your Data Stays Yours

Now that you understand how 365jlpg handles your personal data, you can register with confidence. Live casino in PHP, PVL and UAAP betting, sabong, poker — all backed by a platform that takes your privacy as seriously as it takes your gaming experience.

18+ only. Please also review our Terms and Conditions and Responsible Gaming pages.